Frequently Asked Questions

Everything you need to know about your Humantra UK experience.

What is the standard shipping time for UK orders?

We offer standard delivery within 3-5 working days. Express next-day delivery is also available for orders placed before 2 PM GMT, Monday through Thursday.

How do I return an item for an exchange or refund?

You can return any unworn items with original tags attached within 28 days of purchase. Simply use our online returns portal to generate a prepaid shipping label.

How can I ensure I select the correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits.

Which payment methods do you accept?

We accept all major credit and debit cards, including Visa, Mastercard, and American Express, as well as digital wallets like Apple Pay, Google Pay, and Klarna for flexible financing.

Are Humantra UK garments sustainably sourced?

Yes, we are committed to ethical fashion. 80% of our current collection is made from organic cotton or recycled polyester, and we vet all our manufacturing partners for fair labor practices.

Can I track my order once it has been dispatched?

Absolutely. Once your order leaves our warehouse, you will receive an email notification containing a tracking link to monitor your delivery in real-time.